Woman in yellow dress reading a book while seated on patio with brick floor and white chairs.

Our Story

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Hacienda Buenaventura Hotel & Mexican Charm is a proud member of the Hoteles Buenaventura portfolio.

We are service oriented company focused on our customers and community alike. We empower our coworkers to strive for excellence in every capacity and we inspire our communities to be active participants in making our city a better place to live for everyone, and at the same time to show this destination as the ideal place for visitors to enjoy a memorable vacation!

Woman with sun hat and drink relaxing on a lounge chair by the pool.

Our Mission

Generate experiences of leisure, fun and comfort through services and products with quality and warmth.

Our Vision

Be a leading company nationwide, innovating our products and services to ensure the satisfaction of our customers and the benefit of our employees.

A hand reaching towards a silver and black call bell on a table.

Our Values

Humility, Optimism, Gratitude, Love and Respect.